Shipping
Domestic Shipping (within Australia)
Standard Shipping & Express Shipping:
We’re pleased to offer free standard shipping within Australia for any order over $100 and free Express Shipping on orders valued at over $200.
For purchases up to $100 in value, a flat shipping rate of $5 per order applies, or alternatively a $10 flat rate for express post. Please note, we cannot deliver to PO boxes.
We endeavour to process and despatch orders received prior to 11am AEST time on the same day as order receipt.
Orders placed on weekends and public holidays will be processed and despatched the next business day.
Transit times may be affected by the delays being experienced as a result of Covid 19. As a general rule, please allow 6-9 business days for standard freight, and 2 business days for express shipping (these transit times endeavour to take Covid 19 delays into account). All orders will be despatched with tracking information provided via email.
All despatch and transit times are provided as a guide only.
International Shipping
Standard Shipping & Express Shipping:
Please be aware that many International destinations are experiencing delays due to Covid-19. To reduce the impact of these delays, we work hard to ensure all orders are despatched within 24 hours, or on the next Australian business day for orders placed on weekends and public holidays.
New Zealand
Standard shipping incurs a flat rate of $15 AUD.
Please allow 10-16 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express Shipping incurs a flat rate of $35. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 3-6 business days for your shipment to arrive.
Oceana (excluding Australia & NZ)
Standard Shipping incurs a flat rate of $30 AUD.
Please allow 10-28 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express shipping incurs a $45 flat rate. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 4-7 business days for your shipment to arrive.
Asia
Standard Shipping incurs a flat rate of $25 AUD.
Please allow 10-28 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express shipping incurs a $40 flat rate. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 3-6 business days for your shipment to arrive.
United States, Canada & Mexico
Standard Shipping incurs a flat rate of $20 AUD.
Please allow 10-28 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express shipping incurs a $40 flat rate. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 4-6 business days for your shipment to arrive.
Europe
Standard Shipping incurs a flat rate of $25 AUD.
Please allow 10-28 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express shipping incurs a $45 flat rate. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 3-6 business days for your shipment to arrive.
South America
Standard Shipping incurs a flat rate of $40 AUD.
Please allow 10-28 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express shipping incurs a $55 flat rate. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 5-7 business days for your shipment to arrive.
Africa & Central America
Standard Shipping incurs a flat rate of $40 AUD.
Please allow 10-28 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express shipping incurs a $65 flat rate. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 5-7 business days for your shipment to arrive.
Rest of the World
Standard shipping incurs a flat rate of $35 AUD.
Please allow 14-28 business days for your shipment to arrive once it has been despatched. Orders will be shipped with the most cost-effective carrier, and tracking information will be provided.
Express shipping incurs an $65 flat rate. Orders will be shipped via DHL Express and tracking information will be provided. Please allow 5-7 business days for your shipment to arrive.
Please be aware: you may be liable for customs or sales taxes in line with the tax regulations within the your country of residence.
All despatch and transit times are provided as a guide only.
Packaging & Carbon Offsets
Our garment bags and satchels are compostable in regular home compost bins. Please remember to take advantage of this.
Where possible, we endeavour to use freight carriers that offer carbon offsets to effect a carbon neutral delivery outcome.